Deliver a personalised cross-channel experience at every stage of the customer lifecycle.
Use data to understand your customers
To create personalised messages, you can analyse customer data taken from any source using web behaviours, shopping history, service or call-centre interactions.
Every moment matters
Messages sent in real time based on events such as shopping, service interactions, or site navigation.
Adapt for the unknown
You can always fine-tune your automated messages based on identified behaviours or predictions.
One voice on all channels
Communicate via email, text messages, websites, landing pages, using the same approach and customisation, so that customers can receive accurate information regardless of context.
Customise every message
You can do that by using dynamic or calculated variables, product recommendations and behavioural data.
